We assume that situations with multicultural aspects are complex and multivariable and not simple to generalise. They are defined by cultural values and attitudes at three levels:
With the aim of helping our clients maintain effective and efficient relations within the organisation and their relevant environment, we work with a permanent focus on everyday business. In our programmes the central questions arising in multicultural situations therefore are:
As a result of the intensive confrontation with concepts and hands-on exercises, people are able to take action to a greater extend, while considering the variety of values and behaviour patterns of different culture groups and interest groups, without getting bogged down in multicultural dilemmas.
Research-based training programmes
We use findings, based on practical experience, and results from cultural studies and models of successful conflict-resolving processes. We share our wide experience and knowledge in psychology, ethnology, organisational development, project management, and further more areas with our clients. Our specific consulting products support our clients in finding different ways to handle the complexity of intercultural situations. The proved support processes enable our clients to cope more efficiently with tensions arising from various expectations and from challenging leadership tasks in diversity.
The above-said does not mean, of course, that we can always offer accurate explanations of human behaviour. But, we make valid predictions under specified circumstances. Within such socio-cultural defined systems, we work out reasonable possibilities of successful behaviour and interaction.
The applied models, methods, trainings and coaching programmes are appropriately diverse and tailored to the clientsí needs and the background of the organization.
The tools we work with
That means the clients are profoundly involved in this systemic learning process by becoming aware of cultural differences in verbal and non-verbal communication and the culture related mental models and perception.
Reflecting on their own cultural situations and recovering the underlying values and gaining broader freedom of valuation and perception.
Analysing the complex multicultural situations and getting the chance to work out a certain necessary response to their current requests.
Exploring multicultural skills and applicable communication patterns to get a certain range of variety in interaction.
At the level of the organisation or company, we work in close cooperation with our clients and we reflect the cultural patterns of the corporate culture.
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